Privacy Policy

Respectful Data Use

Privacy Policy

What personal information we collect, why we use it, and the choices available to you

Last updated: September 29, 2026

Information We Collect

We may collect contact, delivery, billing, order, communication, device, browser, approximate location, cookie, and storefront-interaction data. Payment providers process payment credentials under their own security practices.

How We Use Information

  • Process payments, orders, shipping, returns, and support.
  • Operate, secure, troubleshoot, and improve the store.
  • Prevent fraud and comply with legal obligations.
  • Send service messages and, where permitted, marketing communications.

Service Providers

We may share necessary data with storefront hosting, payment, analytics, customer-support, fulfillment, logistics, fraud-prevention, and professional-service providers. They may process data only for legitimate operational or legal purposes.

Cookies and Advertising

Cookies and similar technologies may remember preferences, maintain sessions, measure performance, and support relevant advertising. Browser settings and available consent controls can be used to manage certain technologies.

Retention and Security

We retain information only as reasonably necessary for orders, service, accounting, dispute handling, security, and law. No transmission or storage method is completely secure, but reasonable safeguards are used.

Your Rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection, and may withdraw consent where applicable. Email service@sorevanna.com to submit a request; identity verification may be required.

International Processing

Information may be processed in countries other than your own by us or our providers. Where required, appropriate contractual or legal safeguards are used.

Children and Updates

The store is not directed to children who cannot legally consent to data processing. We may update this policy as our practices or legal obligations change; the date above identifies the current version.

Business Details

Brandsorevanna™
Product focusUrban cycling convenience products
CompanyHangzhou Yaolin Technology Co., Ltd.
OwnerZhang Yunpeng
Emailservice@sorevanna.com
Phone+86 181 7386 6667
Business AddressRoom 305, Building 3, No. 668 Huazhong South Road, Shiqiao Subdistrict, Gongshu District, Hangzhou City, Zhejiang Province